Privacy

Apollo Valves Privacy Policy

Information we collect

When you submit an inquiry, the website may collect contact details, company information, product category, quantity, and application notes. This information is used to respond to the request and route it to an appropriate support or commercial contact.

The message field may also include part numbers, drawing references, product photos, line sizes, or service descriptions that you choose to provide. Please avoid sending unnecessary personal details or confidential operational data through a general web form.

How information is used

Submitted information may be used for product support, quote preparation, distributor routing, service follow-up, and communication about related valve and fitting requirements. The website does not require visitors to create an account to browse general content.

Information may be reviewed by personnel or service providers who help operate the website, respond to inquiries, maintain records, or support commercial communication. The purpose is to keep the request organized around the product family, application context, documentation needs, and appropriate response channel.

Data handling

Reasonable administrative and technical measures are used to protect submitted information. No online transmission method is perfect, so visitors should avoid sending sensitive payment data or confidential plant information through open message fields.

Inquiry records may be retained for a reasonable period so follow-up questions, replacement discussions, or distributor routing can reference the original context. Retention periods can vary based on business requirements, legal obligations, and operational needs.

Your choices

You may request updates or removal of inquiry information by contacting the site operator through the contact page. Operational records may be retained where needed for support history, compliance, or business administration.

If you no longer want to receive follow-up communication related to a submitted request, use the contact page to state that preference. The site operator may still send necessary transactional messages when needed to complete an active inquiry or comply with applicable requirements.